Chips Away Franchise Opportunity

The Chips Away Franchise Opportunity

Chips Away is one of the leading franchise opportunities in the motoring industry and can be extremely profitable if you’re prepared to put in the work.

As a franchisee you will be offering a high quality and cost-effective alternative to car body shops. You will be repairing paintwork scratches, bumper scuffs, minor dents and kerbed alloy damage to vehicle.

How Much Will The Chips Away Franchise Opportunity Cost Me?

The basic cost of a Chips Away Franchise is £29,995+VAT, but you only need £15,000 + VAT of you own funds to start your Chips Away business.

This will get you on the road with a mobile workshop, full training and the benefit of Chips Away national advertising program 

 

RAC and Audi to set world record for most countries driven to on a single tank of fuel

Audi A6 ultra, two drivers, one tank of fuel – how many borders can they cross?

The RAC and Audi are joining forces to set a new world record for the greatest number of countries driven to on one tank of fuel.

The #RecordRoadTrip will begin in Maastricht in the Netherlands on Tuesday 9 June with motoring journalist Andrew Frankel and racing driver Rebecca Jackson taking turns at the wheel of an Audi A6 ultra.

Driving almost continuously, using as little fuel as possible to maximise their all-important miles-per-gallon figure, the pair will make their way on a carefully planned route from the Netherlands through Belgium, Luxembourg, France, Switzerland, Lichtenstein, Austria, Germany and Italy towards the Balkans.

The route has been painstakingly picked by the RAC, which has more than 100 years’ experience of providing European breakdown cover for members, trying to avoid the mpg-sapping effects of built-up, congested towns and cities, motorways and mountains.

An Audi A6 ultra was chosen for the record-setting adventure, not only because of its excellent fuel economy combined with a large 73-litre tank, but also because it is a ‘standard’ executive class production car, the like of which is regularly driven through Europe by British holidaymakers every summer. The car has not been modified in any way other than being fitted with fuel-efficient, low rolling resistance tyres.

RAC #RecordRoadTrip coordinator Simon Williams said: “We’re confident the combination of two skilled drivers, a highly fuel efficient Audi A6 Ultra and a route that takes in the most possible countries in the least fuel-taxing way will lead to a hard-to-beat record that covers at least 10 countries, hopefully more.

The Audi A6 ultra can do 67.3 miles to the gallon so we are looking at one tank of diesel taking Andrew and Rebecca over 1,000 miles, but driving a route of this length is never going to be straightforward and there will no doubt be many challenges along the way. That said, for most people, driving in Europe is usually far less onerous than they expect it to be.

In order for the RAC and Audi to set a new Guinness World Record for the most countries driven to on a single tank of fuel we had to start the attempt in mainland Europe as ferry or rail Channel crossings are not allowed.

Jon Zammett, head of Audi UK public relations, said: “With the RAC we are planning a serious record-setting run with all the detailed planning you would expect from a German car maker.

“At a time when MPG is a top priority we are using an A6 ultra to set a new world record, using real world parameters. It’s truly astounding how efficient our executive car can be in normal use. We are demonstrating advanced fuel efficiency and just how far an A6 ultra can travel on a single fill-up. By traversing Europe for as little as £88* (€123) in fuel costs this record trip will hammer the point home.“

Andrew Frankel, who is known to readers of the RAC Club Digital Magazine and to motorists generally as a trusted car reviewer, has prior experience of long-distance, fuel-efficient driving challenges having driven a car from the North African coast back to the UK on a single tank of fuel.

Andrew said: “I wanted to be involved in setting a record that stands the test of time, but I know that staying focused on the economy display, the sat nav, the speedo and the road, at three in the morning, in unfamiliar territory, is going to be exceedingly tough. Add to that competing with Rebecca for the best mpg figure and you have the makings of a real challenge.”

Rebecca Jackson is well-known in the motoring world as a racing driver, television presenter and journalist. She is currently planning to compete in the 24 Hours of Le Mans 2016.

Rebecca added: “Most people won’t think of me in terms of fuel-efficient driving, but if you’ve ever tried to handle a racing car in the wet then you’ll know how important smooth control is. I think this will help to give me the edge over Andrew in fuel economy, but no matter who proves to be the best our healthy competition should help us set a strong record.”

Roadside assistance for the #RecordRoadTrip team will be provided by the RAC’s new Patrol Ambassador of the Year, Ben Wilson from Manchester, who will follow the record-attempt car all the way from the Netherlands to wherever it eventually runs out of fuel.

RAC’s Simon Williams added: “While the RAC can’t be right behind everyone that drives on the continent our five-star, market-leading European breakdown cover is the next best thing as it gives that all-important reassurance that you and your vehicle will be taken care of should you be unlucky enough to have something go wrong.”

Follow Andrew and Rebecca’s progress in the RAC Audi #RecordRoadTrip at: www.recordroadtrip.com or via Twitter: @recordroadtrip #recordroadtrip

RAC appoints David Wallace to lead drive for growth in B2B

David Wallace joins RAC as Business Services Director

David Wallace joins the RACThe RAC has announced the appointment of David Wallace as new Business Services Director to lead the drive for growth as the business moves into the next stage of its journey.

David brings a wealth of industry experience to the role and will be responsible for leading the development of the core business-to-business (B2B) customer base, and further improving the RAC’s B2B customer-focussed services.

David joins the RAC from Epyx where he spent three years as Sales and Business Development Director and prior to that he spent 12 years at the AA where he built and led the Business Services sales team.

Speaking about his new role, David said: “What attracted me to this role is the great energy, creativity and product innovation that I see at the RAC, and the opportunity to make my own contribution to the already excellent service provided to its customers.

“The RAC is in a good position right now, on a clear journey, with a clear direction, and feels like an exciting place to be, which was very much part of my decision-making to join this iconic brand.

“Beyond that I believe the RAC has a strong core product in terms of its breakdown service, but also the range of other complementary services surrounding breakdown for our business customers.

“There is a great brand heritage at the RAC, but also now a real drive for innovation and investment in the future of the business which will further benefit our customers going forward.”

RAC Chief Executive Chris Woodhouse said: “David Wallace is very well-known to most people in and around the wider motoring sector and as such brings a huge amount of experience and industry knowledge to the role.

“He will be pivotal in securing and winning new business in the B2B sector and I’m confident that his experience will be hugely valuable to the RAC as we take our iconic brand further into the future of motoring.

“His appointment follows shortly after Nick Walker joined us as RAC UK Telematics managing director and will further strengthen the expertise and vision of our senior leadership team.”

David Wallace is married with four children, and lives in Camberley and Birmingham.

When not in front of customers, he expects to spend his time split between the three RAC sites in Walsall, Bristol and Manchester.

Ends

Notes to Editors

About RAC

With more than eight million members, the RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.

The RAC is the motorist’s champion and campaigns to support the interests of its members and UK motorists at a national level, including advancing levels of road safety, supporting the needs of young drivers and voicing concerns about the increasing cost of motoring. The RAC’s annual Report on Motoring survey, now in its 25th year, provides a clear insight into the concerns and issues facing today’s motorists.

For the very latest news on UK fuel prices visit our Fuel Prices Explained pages – www.rac.co.uk/advice/fuel-prices-explained. Here we detail the average UK price of petrol and diesel and give an indication of which way prices are likely to go – up or down – over the next couple of weeks based on the wholesale price. You can also discover more about the fuel industry, what affects UK fuel prices, how they compare those in Europe, how motorists are taxed and top-tips for better fuel economy.

The RAC supports FairFuelUK campaigning for fairer taxes on petrol and diesel. Show support and find out more at www.fairfueluk.com.

Key facts:

  • RAC patrols fix four out of five vehicles at the roadside and on average within 34 minutes
  • RAC vans carry more than 500 parts and tools to get members’ vehicles going again
  • 98% of members would recommend RAC Rescue to their friends and family

RAC press releases, news alerts and a wealth of motoring research is available from www.rac.co.uk/press-centre/.

Follow us on Twitter:

Follow us on Facebook: www.facebook.com/RAC

Tachodisc get started with RAC Business

Ahead of the 2015 CV Show two major brands launch exciting new partnership

Philip Jordan and Adam SmithTachodisc and RAC Business have announced a new mutually beneficial partnership, which will see Tachodisc promoting RAC’s range of truck services to its customers, following a meeting and an idea being sparked at the 2014 CV Show.

Philip Jordan, Tachodisc’s Managing Director said he was delighted to be working alongside RAC Business and giving customers, both corporate and SME, the opportunity to access a range of pay-on-use and subscription-based truck breakdown packages. Services on offer will start with RAC Truck Breakdown and then RAC Truck Insurance and RAC Truck Warranty.

He said: “The partnership enables us to further extend the range of added value services we can offer our road transport customers.

“All operators need some form of breakdown cover to protect their business’s time and money, and with RAC Business we have the confidence of knowing that we are presenting high quality packages that are supported by a trusted and reputable company. RAC is as big as they come with more than 25 years’ experience providing specialist truck and van rescue services.”

Amongst the services Tachodisc will be promoting are RAC Business’ new unique subscription based Truck Rescue breakdown product. With RAC Truck Rescue, customers can pay one single annual premium which covers trucks for up to four breakdowns a year on all makes and models from 3.5T vans through to 44T trucks covered.  

As part of RAC’s 24/7 service, vehicles can also be recovered to a destination of choice within a 40 mile radius, anywhere in the UK if the vehicle cannot be fixed at the roadside.

Plus as part of the Truck Rescue package, customers can speak with industry experts with who have in-depth knowledge of truck manufacturers, ancillary equipment and haulage rescue and recovery services.

Adam Smith, RAC’s Insurance Product Specialist said: “Partnering with Tachodisc in this way makes perfect sense and enables us to access a significant new part of the market, which may not have realised the value of our services previously.

“It is a great opportunity to work in conjunction with another well-established and trusted brand, and also demonstrates the power of the CV Show where the initial idea for the partnership was first discussed.”
 
For further information contact the Tachodisc team on 01925 283328, or email sales@tachodisc.co.uk.  Or visit www.tachodisc.co.uk

If you are visiting the 2015 CV Show being held at the NEC on 14-16 April, visit Tachodisc on Stand 4A10, or RAC Business on Stand 4E40

ENDS

For further editorial information, please contact:

Samantha Stewart
Imagine Communications
Tel: 01746 763576
Email:  s.stewart@imagine-comms.co.uk

For more information:

Simon Peevers – RAC Business press office 01454 665562 / 07966 610 774
Email: speevers@rac.co.uk    
 

RAC appoints Nick Walker to spearhead telematics business

Nick WalkerRAC has made a strong commitment to its telematics business with the appointment of managing director Nick Walker, who will be joining the organisation to spearhead growth in the technology in 2015.

Nick joins the RAC Telematics team, based at RAC’s Bradley Stoke site, from Masternaut where he was managing director of their German-based business. He was responsible for growing their customer base, and launching a number of profitable new products and strategies.

In a career that includes 28 years working in mainland Europe and the USA, Nick brings with him a wealth of experience in growing and developing fast-paced, complex, technology businesses including telematics, telecoms and dot.com.

Nick’s new role as telematics managing director (UK Market) bolsters RAC’s talented team, as he takes the lead on driving future growth for the business through innovative product development, sales, and the delivery of customer-focussed solutions.

Speaking about his new role, Nick said: “There is a fantastic opportunity to drive the telematics proposition at the RAC, because there are so many synergies where telematics makes complete sense.

“It’s important not to see telematics just as a stand-alone product, but as a technology that sits behind a whole range of services we offer, and that makes it a much more powerful offering. I genuinely think we have the opportunity here at the RAC to be game changing in the area of telematics.

“The RAC is all about serving the motorist and telematics is all about the vehicle, so you can merge those two things together to produce something which is really valuable.”

RAC Chief Executive Officer Chris Woodhouse, said: “As RAC moves into the next stage in our journey, continuing to drive forward and build upon the great work already in place, I am delighted to announce that Nick Walker has joined RAC to spearhead our UK based telematics business.

“These changes are designed to provide absolute focus on leading edge product development, operational delivery and most importantly the best possible customer service.

“Nick’s appointment is a huge step towards establishing RAC in a leading position in the telematics market in 2015.”

ENDS

Notes to Editors

About RAC

With more than eight million members, the RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.

The RAC is the motorist’s champion and campaigns to support the interests of its members and UK motorists at a national level, including advancing levels of road safety, supporting the needs of young drivers and voicing concerns about the increasing cost of motoring. The RAC’s annual Report on Motoring survey, now in its 25th year, provides a clear insight into the concerns and issues facing today’s motorists.

For the very latest news on UK fuel prices visit our Fuel Prices Explained pages – www.rac.co.uk/advice/fuel-prices-explained. Here we detail the average UK price of petrol and diesel and give an indication of which way prices are likely to go – up or down – over the next couple of weeks based on the wholesale price. You can also discover more about the fuel industry, what affects UK fuel prices, how they compare those in Europe, how motorists are taxed and top-tips for better fuel economy.  

The RAC supports FairFuelUK campaigning for fairer taxes on petrol and diesel. Show support and find out more at www.fairfueluk.com.

Key facts:

  • RAC patrols fix four out of five vehicles at the roadside and on average within 34 minutes
  • RAC vans carry more than 500 parts and tools to get members’ vehicles going again
  • 98% of members would recommend RAC Rescue to their friends and family

RAC press releases, news alerts and a wealth of motoring research is available from www.rac.co.uk/press-centre/.

Follow us on Twitter:

Follow us on Facebook: www.facebook.com/RAC

Buying a used car privately akin to ‘motoring roulette’

45% of motorists believe they have been deceived when buying a used car privately
New study reveals top concerns for private used car buyers

Nearly half of motorists (45%) who have ever bought a used car privately believe they were deceived in some way by the person who sold it to them – highlighting a worrying lack of trust in the used car buying process.

Of the drivers who feel they have been misled, more than two thirds (67%) think they were sold a faulty car and more than a fifth (21%) think they paid too much for what they ended up driving away, according to a study of more than 2,300 motorists conducted by the RAC*.

With two in five used cars being sold privately**, the process of buying a second-hand car can clearly be daunting with consumers confronted with a range of fears including buying a car that may be prone to breaking down, has outstanding finance on it or may have significant unknown costs just around the corner.

Half of those surveyed (50%) said they buy privately to get the best value for money, but the research carried out for the launch of RAC Car Passport revealed that for many it actually proves to be a financial gamble. With some 2.7m cars bought and sold privately out of the 6.7m used cars that change hands in the UK each year**, it appears ‘being economic with the truth’ is commonplace and confidence in making such an important purchase is being undermined.

Drivers’ top three concerns when it comes to private sales are buying a car that already has a mechanical fault (29%), purchasing a stolen vehicle (24%), and choosing a car that has been written off (13%). Other common worries include acquiring a car that is still being paid for on finance by someone else, costs more in maintenance than expected, or is worth less than the buyer ends up paying.

RAC Car Passport

Yet future buyers are putting in the legwork when it comes to purchasing their next motor – nearly half (43%) spend upwards of 10 hours researching their purchase, and a third (34%) invite a friend or family member to help them inspect the vehicle. When it comes to whether or not to buy, more than one in three people (35%) rely on a friend with motoring knowledge to help make the final decision for them.

Robert Diamond, managing director at RAC Car Passport, said: “Buying a car privately can work out cheaper than going through a dealer and is therefore a popular choice in the UK. But clearly many drivers don’t have a lot of trust either in the person they’re buying from, or in the car they end up driving away with. Sadly, motorists are telling us that buying a car privately appears to resemble something akin to motoring roulette.

“What’s more, buying privately doesn’t afford the same levels of consumer protection as buying through a dealership – putting more pressure on making the right purchase of a vehicle.

“Happily, this doesn’t need to be the case and there are now a range of services available to help ensure that private buyers needn’t spend hours researching their next car only to be let down at the very end.”

To help people buy more confidently, the RAC has launched the Car Passport, the most comprehensive car check available in the UK. Buyers can get quick, online access to a wide range of information about their next vehicle including a personalised valuation to verify the seller is charging a fair price; information on a car’s history such as common reasons for that particular make, model and year of car to break down; and symptoms to look out for in a test drive. The Buyer’s Report, priced at £14.99, also includes a checklist of important checks on the vehicle in question, advice on how to negotiate with a seller, and comes with £30,000 insurance cover to protect the buyer against suffering a financial loss as result of incorrect vehicle alert information***.

A Seller’s Report is also available (£24.99), to help private vendors achieve the best price for their vehicle and give potential buyers confidence in what they are looking at.

“While there are many good vehicles out there for sale, there is always the fear of buying a dud,” said Diamond. “Motorists don’t want nasty surprises. With our new Car Passport buyers can get peace of mind about what they are looking to purchase. Armed with the best possible insight, it allows them make a better, smarter purchasing decision.”

For added peace of mind when buying a new vehicle, the RAC also offers a Vehicle Inspection service that includes both a visual check-up and road test.

For more information about the RAC Car Passport, visit www.rac.co.uk/carpassport.  

For more information about RAC Vehicle Inspections, visit www.rac.co.uk/buying-a-car/vehicle-inspections.

Ends

If you are a journalist and would like further information, please contact:

RAC Press Office – 01454 664123 / simon.williams@rac.co.uk or rod.dennis@rac.co.uk

Notes to Editors:

* Research conducted online with 2,300 members of the RAC Opinion Panel from 23-30 September 2014

** BCA Used Car Market Report 2013
http://www.bca-group.com/~/media/Files/B/BCA/documents/bca-2013-used-car-market-report.pdf

*** RAC Car History Check Insurance is arranged and administered by Experian Ltd (Registered No. 00653331), an appointed representative of Motorfile Ltd (Registered No. 3009493), and RAC Motoring Services (Registered No. 01424399) both authorised and regulated by the Financial Conduct Authority and is underwritten by Pinnacle Insurance plc (Registered No. 1007798), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.

About the RAC

With more than eight million members, the RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.

The RAC is the motorist’s champion and campaigns to support the interests of its members and UK motorists at a national level, including advancing levels of road safety, supporting the needs of young drivers and voicing concerns about the increasing cost of motoring. The RAC’s annual Report on Motoring survey, now in its 25th year, provides a clear insight into the concerns and issues facing today’s motorists.

For the very latest news on UK fuel prices visit our Fuel Prices Explained pages – www.rac.co.uk/advice/fuel-prices-explained. Here we detail the average UK price of petrol and diesel and give an indication of which way prices are likely to go – up or down – over the next couple of weeks based on the wholesale price. You can also discover more about the fuel industry, what affects UK fuel prices, how they compare those in Europe, how motorists are taxed and top-tips for better fuel economy.  

The RAC supports FairFuelUK campaigning for fairer taxes on petrol and diesel. Show support and find out more at www.fairfueluk.com.

Key facts:

  • RAC patrols fix four out of five vehicles at the roadside and on average within 34 minutes
  • RAC vans carry more than 500 parts and tools to get members’ vehicles going again
  • 98% of members would recommend RAC Rescue to their friends and family

RAC press releases, news alerts and a wealth of motoring research is available from www.rac.co.uk/press-centre/.

Follow us on Twitter:

Follow us on Facebook: www.facebook.com/RAC
 

One in four motorists ‘break the law’ by not restraining their dogs in the car

RAC urges drivers to ensure safety of cats and dogs on the move

More than one in four (27%) dog-owning motorists may unwittingly be breaking the law when it comes to transporting their pets by not keeping them restrained when their vehicles are on the road, new research has found*.

The RAC Pet Insurance study also revealed that 4% of pet (2% dog and 2% cat) owners have had an accident, or a near miss, as a result of a cat or dog being loose in their car.

According to the Highway Code dogs or other animals** should be suitably restrained in a vehicle so that they don’t distract the driver or injure them if the vehicle stops quickly. Official advice from the RSPCA is that dogs are both secure and comfortable during transport.

While the majority agree that it is a hazard to allow a dog to be loose in a vehicle, 28% said they would let their dog move freely, even in a vehicle full of luggage. Also of concern is that 21% usually leave their dogs unsecured on car seats while 6% let them travel in passenger footwells.

Of those who do secure their dogs in transit on the road, a third (34%) restrict their animals to the boot, less than a quarter (24%) use a pet seatbelt or harness, and just 15% transport their dogs in a cage or carrier.

As many as 78% of dog owners travel with their dogs in the car whereas cat owners do not tend to drive with their cats as much, with only 50% saying they ride with them.

Cat-owning motorists, however, are seemingly more safety conscious as 92% of those surveyed said their felines were kept in a secure carrier when travelling by car. And, 96% said they would never consider letting their cat loose in the vehicle.

RAC Pet Insurance spokesman Simon Williams said: “As a nation of dog and cat lovers it is surprising that we seem to give so little consideration to their safety when they are transported in vehicles. Unsecured pets in moving vehicles are a real danger, not only to the driver and passengers, but to themselves in the event of an accident or if the driver has to brake suddenly.

“Our research suggests that a sizeable amount of people are prepared to take a risk and leave their dog unsecured, and, worryingly, that more than one in 10 (13%) do not actually consider it to be a driving hazard.
“While pet owners may feel they know how their dog behaves in the car, nobody can predict what might happen round the next corner or how a dog would react in or after an accident. The best way to ensure the safety and security of everybody in a vehicle when travelling with a pet is to make sure it is properly restrained.”

For pet owners looking to ensure the safety of their dog or cat in the car, the RAC has just launched an improved and expanded range of its popular and market-leading pet travel products.

Together with leading pet manufacturer Pet Brands, the RAC has built on the range – first launched seven years ago after identifying a gap in the market for pet travel safety products – so dog and cat owners have a wider choice of quality pet transport products to choose from.

The range, which is available through RAC Shop pet travel section and a select number of pet wholesalers and retailers, comprises 33 additional travel safety and outdoor accessories, extending the range to 57 items. Customers can choose from a Standard RAC product or pay a little extra for slightly higher quality Advanced premium products.
Paula Boyden, veterinary director at Dogs Trust, says: “It’s important that when you are taking your dog on the road in a vehicle that they are travelling in a safe and comfortable way. There are many ways in which this can be done, so that the journey is a smooth experience for both dog owner and the dog themselves.”
Below are our some Dogs Trust top tips, whatever the time of year:

  • Secure your pet – make sure your dog is secure and comfortable on a journey for their own safety and so they cannot distract you. They should be fitted with a correctly sized harness or positioned within a travelling crate or container
  • Never leave pets alone in cars – don’t leave your dog alone in the car. Even if it seems cool outside it can become very hot very quickly. Parking in the shade and/or keeping the windows down does not make it safe!
  • Keep pets cool – make sure you keep your dog as cool as possible when driving. Avoid travelling during the heat of the day, use sun blinds on the windows and consider opening a window a little to allow a cooling breeze to circulate in the vehicle
  • Stop en route to give pets a drink – make sure you have a supply of water and know where you can stop off en route for water breaks. Dogs are not able to cool down as effectively as humans so could suffer from heat stroke and dehydration very quickly
  • Allow pets to adjust to travelling – allow your dog to become familiar with car journeys by ensuring they have positive experiences over a number of short trips before embarking on a long journey
  • Plan journeys and routes carefully – plan your journey time and route carefully as you'll need to stop at regular intervals to exercise your pet
  • Consider suitable pet destinations – consider your pet with regards to your destination. Busy environments, such as bustling city centres or loud carnivals and public events are not always suitable for dogs as they can get distressed
  • Feed your pet in advance of travel – feed your pet no sooner than two hours before a long journey to ensure that your pet does not have a full stomach when travelling
  • Always have food at the ready – take a supply of your dog’s usual food in the event that you get stuck in traffic or have a breakdown
  • Always have a harness or lead at the ready – keep the dog’s harness or lead close to hand in case you need to get out of the vehicle
  • Do not let dogs hand head outside cars – Dogs Trust advises that owners shouldn’t allow their dog to hang their head out of the window while they are moving as this could be potentially dangerous for the dog as well as distracting for the owner
  • In an emergency – if you see a distressed dog in a vehicle please call 999, or either the RSPCA on 0300 1234 999 or the Scottish SPCA on 03000 999 999

Real life story
Pet owner Matthew Evans was involved in a multi-car accident on the motorway whilst travelling last summer on a camping holiday at the seaside with his four-year-old son and his dog.


 
Matthew said ‘Our dog Barney is a German Short Haired Pointer. He is our prince and we worship the ground he walks on. We never really understood the importance of pets being restrained in the car with a safety harness or crate until we were involved in a pile-up on the motorway and Barney got hurt!
“Barney damaged his paw after falling forward from the back seat down into the footwell. He was sad whilst it was bandaged up as he couldn’t put any weight on it. Our vet told us we were lucky as he has seen much worse car safety accidents with pets.
“Just like we strap our four-year-old little boy into his car seat, we don’t ever set off in the car now without Barney’s travel safety harness or crate.”
Ends
If you are a journalist and would like further information, please contact:
 
RAC@brayleino.co.uk / 0117 964 6664
Simon Williams: 0161 452 4242 / 07725 822107 / simon.williams@rac.co.uk
Notes to Editors
*Research carried out on www.rac.co.uk among 1,622 UK residents between November 2013 and January 2014
** www.gov.uk/rules-about-animals-47-to-58/other-animals-56-to-58 – 3. Other animals (56 and 57)
About RAC
With more than eight million members, the RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.
The RAC is the motorist’s champion and campaigns to support the interests of its members and UK motorists at a national level, including advancing levels of road safety, supporting the needs of young drivers and voicing concerns about the increasing cost of motoring. The RAC’s annual Report on Motoring survey, now in its 25th year, provides a clear insight into the concerns and issues facing today’s motorists.
For the very latest news on UK fuel prices visit our Fuel Prices Explained pages – www.rac.co.uk/advice/fuel-prices-explained. Here we detail the average UK price of petrol and diesel and give an indication of which way prices are likely to go – up or down – over the next couple of weeks based on the wholesale price. You can also discover more about the fuel industry, what affects UK fuel prices, how they compare those in Europe, how motorists are taxed and top-tips for better fuel economy. 
The RAC supports FairFuelUK campaigning for fairer taxes on petrol and diesel. Show support and find out more at www.fairfueluk.com.
Key facts:

  • RAC patrols fix four out of five vehicles at the roadside and on average within 34 minutes
  • RAC vans carry more than 500 parts and tools to get members’ vehicles going again
  • 98% of members would recommend RAC Rescue to their friends and family

 

RAC press releases, news alerts and a wealth of motoring research is available from www.rac.co.uk/press-centre/.

Follow us on Twitter:

Follow us on Facebook: www.facebook.com/RAC

 

 

RAC Business Services and Hitachi Capital continue partnership with new five-year contract

The RAC has been awarded a five-year contract for Accident Management services by Hitachi Capital Vehicle Solutions, adding to the current provision of breakdown services already taken across its divisions of cars, commercial vehicles and driving instructor vehicles.

The move sees Hitachi Capital’s 20,000-strong fleet of accident managed cars and commercial vehicles able to access the RAC’s new Accident Management service, complementing provision for Hitachi Capital’s total fleet of 63,000 vehicles by the breakdown service.

Hitachi Capital, one of the UK’s largest leasing companies which won Fleet News Leasing Company of the Year 2014 and was placed in the top 10 of the FN50, selected the RAC’s Accident Management service following a £2m investment in a bespoke IT system. The new RAC platform brings together state-of-the-art diagnostics with super-fast repair networks to produce significant cost efficiencies and reduction in vehicle downtime.

The two organisations have been working together since 2011 and through the development of new services will provide Hitachi Capital clients with best-in-class levels of service and will pioneer initiatives aimed at addressing real fleet manager concerns.

Customers are already seeing the benefits of Hitachi Capital having the RAC’s roadside service in place, which completed the roll-out across all Hitachi Capital divisions in December 2013, with current driver satisfaction score relating to breakdown running at nearly 90%.

David Aldridge, RAC Business Services Director, said: “The way Hitachi Capital works to continually improve its level of service and customer experience is very much in line with the RAC way of operating, so there is a real match in the way we do business.

“This has led to a strong partnership that we believe will continue to grow and deliver major benefits to Hitachi Capital’s fleet. Having invested significantly in our Accident Management service, systems, personnel and infrastructure we know that we are in the best place possible to meet the needs of the fleet and ensure we support Hitachi in the best way possible.”

Tim Bowden, Head of Operations for Hitachi Capital Car Solutions, who was actively involved in the negotiation and implementation of the accident management and breakdown services added: “The appointment of the RAC for accident management services is a strong strategic fit for our organisation.  

“Provided alongside the breakdown services, the appointment presents a number of opportunities for us to drive further benefits for our customers. We were very pleased with the professional approach adopted during implementation by the RAC and we look forward to jointly developing further initiatives.”

ENDS

For more information:

Sarah Rice – RAC press office 01454 665562/ 079447983890/  sarah.rice@rac.co.uk
Daniel Thomas – Bray Leino 0117 9064551 / 07850 21196/ dthomas@brayleino.co.uk

Notes to Editors

About RAC

With around seven million members, the RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.

The RAC is the motorist’s champion and campaigns to support the interests of its members and UK motorists at a national level, including advancing levels of road safety, supporting the needs of young drivers and voicing concerns about the increasing cost of motoring. The RAC’s annual Report on Motoring survey, now in its 25th year, provides a clear insight into the concerns and issues facing today’s motorists.

For the very latest news on UK fuel prices visit our Fuel Prices Explained pages – www.rac.co.uk/advice/fuel-prices-explained. Here we detail the average UK price of petrol and diesel and give an indication of which way prices are likely to go – up or down – over the next couple of weeks based on the wholesale price. You can also discover more about the fuel industry, what affects UK fuel prices, how they compare those in Europe, how motorists are taxed and top-tips for better fuel economy.  

The RAC supports FairFuelUK campaigning for fairer taxes on petrol and diesel. Show support and find out more at www.fairfueluk.com.

Key facts:

  • RAC patrols fix four out of five vehicles at the roadside and on an average within 37 minutes
  • The RAC has more patrols per member than any other breakdown provider
  • 98% of members would recommend RAC Rescue to their friends and family

RAC press releases, news alerts and a wealth of motoring research is available from www.rac.co.uk/press-centre/.

Follow us on Twitter:

Follow us on Facebook: www.facebook.com/RAC.

About Hitachi Capital Vehicle Solutions Ltd

Hitachi Capital Vehicle Solutions Ltd is a division of Hitachi Capital (UK) PLC, part of Hitachi Ltd, one of the world’s largest and most respected industrial groups.  Hitachi Capital Car Solutions is a division of Hitachi Capital Vehicle Solutions Ltd and combines technology with market leading customer service to offer the full spectrum of tailor-made fleet finance and fleet management services, including all forms of funding, maintenance management, accident management and daily rental management. The company also operates Hitachi Capital Commercial Vehicle Solutions, a leading specialist commercial vehicle services division, from Trowbridge and Hitachi Capital Driving Instructor Solutions from Leicester, the UK’s leading supplier of contract hire to the driving instruction market. Hitachi Capital Vehicle Solutions has a fleet size of over 60,000 vehicles ranging from cars, small, medium and large vans to HGVs with specialist ancillary equipment such as cranes and tail lifts. Visit http://www.hitachicapitalvehiclesolutions.co.uk/

Hitachi Capital Vehicle Solutions Ltd is authorised and regulated by the Financial Conduct Authority.

Twitter: @hitachi_capital

RAC rolls out mobile tyre-fitting service at 10 locations across the UK

Britain’s most experienced breakdown provider is launching its new mobile tyre fitting service across 10 key city and urban centres as they gear-up to deal with over 120,000 ‘puncture no spare’ breakdowns in 2014.

RAC Patrol vans

Together with battery and electrical faults, damaged tyres and wheels top the list of breakdowns for modern vehicles and can result in a huge inconvenience for motorists. The RAC has seen the problem compounded by the state or our roads recognised by 84% of drivers* who report that the condition of local roads is deteriorating. In 2013 the RAC dealt with 356,927 puncture and tyre breakdowns which equates to 14% of all call-outs. The added confusion of manufacturers removing the spare wheel from new cars to reduce the weight to comply with EU emission targets ensures the odds really are stacked up against drivers.

In response the RAC has recruited a team of tyre patrols to operate the fleet of 10 dedicated tyre vans which will enable them to respond to the growing number of motorists who are left stranded in the event of a puncture as 50% of new cars being sold now do not come equipped with a spare wheel as standard. Normal RAC patrols do a great job of fixing the majority of punctures at the roadside or by using the RAC’s pioneering new universal wheel, but our this new tyre-fitting service will complement the experienced patrol force.

The vans are supplied by Mercedes based on the successful Sprinter model and fitted out by the RAC’s technical team with the latest puncture and tyre-replacement equipment, a full-tool kit and stocked with a wide selection of the most popular makes and sizes. The team are supported by the RAC’s regional network of tyre suppliers and will be able to respond swiftly to tyre-related breakdowns.

RAC Patrol man fixing a tyreRAC head of technical Phil Ryan said: “The RAC’s new dedicated fleet of mobile tyre-fitting patrols will ensure that we can respond to the growing number of members and motorists who suffer a puncture only to discover their car does not carry a spare.

Suffering a puncture is a very common problem and we wanted to be able to offer motorists an effective solution which would enable them to get back on the road in the shortest time possible.

“Our mobile tyre-fitting service will cover many of the key city and urban centres and enable us to respond at the roadside to the greatest number of tyre-related breakdowns. We have developed the service in response to demand from our members who welcome the benefit of a fast and reliable mobile replacement tyre service.

RAC Patrol man fixing a tyre at the roadside
“Our normal RAC patrols do a great job of fixing the majority of punctures at the roadside or by using the RAC’s pioneering new universal wheel, but this new tyre-fitting service complements our experienced patrol force and ensures that we have the right solution for our members to keep them moving.”

In December 2013 the RAC rolled out its acclaimed universal spare wheel to all of its 1,600 patrol vehicles after a successful trial period in the South West. The RAC universal spare wheel is another key innovation to save motorists and businesses time and money. The patrol simply replaces the punctured wheel with a multi-fit wheel developed by the RAC, avoiding the timely process of towing the motorist to a tyre centre, allowing them to continue on their journey to their destination. They can then arrange for their original tyre to be repaired or replaced at their

convenience, leaving the RAC’s universal spare with the tyre centre to be collected later by the patrol.

ENDS

Contacts:

If you are a journalist and would like further information, please contact:

RAC@ brayleino.co.uk / 0117 964 6664

Pete Williams – 01454 664123 / pete.williams@rac.co.uk

Note to Editors:

* The RAC Report on Motoring 2013.

Eighteen brand new tyre vehicles have been introduced across key urban and city demographic locations including: Leeds, Manchester, Birmingham, Leicester, Northampton, Bristol, Gatwick, Chingford, Swanley and Heathrow.

In 2013 the RAC dealt with 93,000 vehicles where the motorist suffered a puncture but had no spare wheel. They expect to deal with 120,000 in 2014 and over 250,000 in 2015 as more and more new vehicles are sold without a spare wheel.  The RAC has been campaigning to urge dealers to ensure that buyers are made aware when their vehicle does no come supplied with a spare wheel as standard.

About RAC

With around seven million members, the RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.

The RAC is the motorist’s champion and campaigns to support the interests of its members and UK motorists at a national level, including advancing levels of road safety, supporting the needs of young drivers and voicing concerns about the increasing cost of motoring. The RAC’s annual Report on Motoring survey, now in its 25th year, provides a clear insight into the concerns and issues facing today’s motorists.

For the very latest news on UK fuel prices visit our Fuel Prices Explained pages – www.rac.co.uk/advice/fuel-price. Here we detail the average UK price of petrol and diesel and give an indication of which way prices are likely to go – up or down – over the next couple of weeks based on the wholesale price. You can also discover more about the fuel industry, what affects UK fuel prices, how they compare those in Europe, how motorists are taxed and top-tips for better fuel economy.  

The RAC supports FairFuelUK campaigning for fairer taxes on petrol and diesel. Show support and find out more at www.fairfueluk.com.

Key facts:

  • RAC patrols fix four out of five vehicles at the roadside and on an average within 37 minutes
  • The RAC has more patrols per member than any other breakdown provider
  • 98% of members would recommend RAC Rescue to their friends and family

RAC press releases, news alerts and a wealth of motoring research is available from www.rac.co.uk/press-centre/.

Follow us on Twitter:

Follow us on Facebook: www.facebook.com/RAC.

RAC welcomes TFL child cycling training pledge

The RAC welcomes the move by Transport for London (TfL) to prioritise cycle training for children across the capital.

Under the new scheme every child will be offered free cycling training as part of a new Delivery Plan for Young People.

RAC head of external affairs Pete Williams said: “TfL deserve applause for this initiative which will help equip young Londoners to be safe and healthy cyclists and to raise awareness of road safety generally. The Bikeability training scheme has proved itself as a worthy replacement for the old Cycle Proficiency Test and it is fantastic news that every school child in the capital will now be able to benefit from this essential safety training.
“In 2012 a total of 1,045* children were injured as pedestrians and 175 as cyclists in London which equates to 12% of these accidents for all ages. Sadly, five of these children were fatally injured.

“The RAC has just launched our own Child Road Safety Campaign with Horace a new road safety mascot for the 21st century created by Aardman and endorsed by the Department for Transport’s THINK! campaign.

“We are encouraging school children across the UK to use their creative skills to make their own road safety animation movies telling key road safety and cycle safety messages to their fellow pupils. We believe that it is every child’s right to receive suitable training to equip them to keep safe on and around our roads and to help them become safe and responsible road users. Visit rac.co.uk/childroadsafety to find out more about our road safety animation competition and ‘Like’ Horace’s Facebook page facebook.com/HoraceChampion

Ends

If you are a journalist and would like further information, please contact:
 
Pete Williams, RAC Head of External Affairs – 07768 811595
RAC Press Office – 01454 664123
Bray Leino PR – 0117 973 1173 / 07713 309 630
 
Notes to Editors
 
* RAS30043 Reported casualties by region, local authority and road user type, England, 2012 – child pedestrians and child pedal cyclists